24 Cards in this Set
| management | getting work done through others |
|---|---|
| Effectiveness | accomplishing tasks that help fulfill organizational objectives (Ex. customer service and satisfaction |
| 4 management functions | POLC Planning Organizing Leading Controlling |
| Planning | determining organizational goals and a means for achieving them |
What increase in importance as managers rise through the management hierarchy?
increases in importance as managers rise through the hierarchy. Managers typically have a stronger motivation to manage than their subordinates, and managers at higher levels usually have stronger motivation to manage than managers at lower levels.
Which of the following is a function of a top manager?
Top-level managers are responsible for controlling and overseeing the entire organization. Middle-level managers are responsible for executing organizational plans which comply with the company’s policies. They act as an intermediary between top-level and low-level management.
Are executives responsible for the overall direction of the organization?
Executives responsible for the overall direction of the organization. Responsible for setting objectives consistent with top management’s goals and for planning and implementing subunit strategies for achieving these objectives.
What is the responsibility of top management?
Top management is responsible for establishing policies, guidelines and strategic objectives, as well as for providing leadership and direction for quality management within the organization. It should also establish those responsible and hold them accountable for a wide variety of management system processes.
What type of managers are executives responsible for the overall direction of the company?
The board of directors, president, vice-president, and CEO are all examples of top-level managers. These managers are responsible for controlling and overseeing the entire organization. They develop goals, strategic plans, company policies, and make decisions on the direction of the business.
