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I got a booking request, so now what?

You have 72 hours to confirm or decline a booking request, so make sure you always respond on time. But don’t worry, once you get a request, you will receive an email notifying the great news and further information on how to connect with the Space Seeker.

Confirm or decline the booking

Respond the request within 72 hours to avoid impacting your response rate. If you confirm, the Space Seeker can start using the space from the booking start date and you will be all set to get paid directly into your bank account.

This ensures the money is paid securely upfront and is guaranteed to be transferred to your account on time. Occupyd releases your money up to nine days after the payment was processed to make sure the experience goes smoothly. Read more

If you decline, you should make sure your space availability is up to date to avoid declining other requests.

How to respond to a booking request:

  1. Go to your Inbox dashboard and select the request you would like to respond
  2. Click “confirm booking” or “decline request” and follow the instructions
  3. Send a message to the Space Seeker with the space address and any additional information which you think is relevant

Go to your Inbox

Response rate

Remember, whether you accept or decline, the amount of time it takes you to respond to requests is factored into your response rate. Space Owners with high response rate are 70% more likely to turn a request into a booking.

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